Refund & Return Policy
Last Updated: June 2026
Customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund guidelines below.
1. Eligibility for Returns
- The item is damaged upon delivery
- The wrong product was received
- The product remains unopened and unused
2. Return Request Period
Return requests must be submitted within 14 days of receiving the order.
3. Non-Returnable Items
- Opened products
- Used products
- Products damaged due to customer misuse
- Clearance or promotional items
4. Refund Processing
Once the returned item has been inspected and approved, refunds will be issued to the original payment method within 5–10 business days.
5. Return Shipping
Customers may be responsible for return shipping costs unless the return is due to our error.
